Contact Jerem Paris — French menswear
A question about an order, a size or the availability of a piece? Our customer service team is here for you.
Write to us
By email at contact@jerem.com. We reply within one working day.
To speed things up, please include your order number and the reference of the item concerned.
Customer service hours
Monday to Friday, 10am to 5pm. Closed on Saturdays, Sundays and public holidays.
Address
Jerem Paris
91 boulevard Pereire
75017 Paris — France
Frequently asked questions
- Free delivery from €50 in France and €100 in the European Union.
- 30-day money-back guarantee.
- 100% secure payment: card (Visa, Mastercard, American Express), Apple Pay and Klarna.
- Need help choosing your size? See our size guide.
Meet us
Our advisers also welcome you in store. See our boutiques.
CONTACT JEREM
JEREM, operated by TOO
FASHION, provides several contact methods to answer your questions, information requests, or complaints.
COMPANY CONTACT DETAILS
TOO FASHION – JEREM
SAS with a capital of €360,500
RCS Paris n° 432 278 596
Registered office:
91 boulevard Pereire, 75017 Paris – France
CONTACT BY EMAIL
Customer service / general information:
This contact allows you to:
obtain information about products,
track an order,
make a return or refund request
exercise your personal data rights (GDPR).
RESPONSE TIME
Our customer service team handles all requests by email, Monday to Friday, during business hours.
WEBSITE
Official website:
https://jerem.com
The website allows you to:
place online orders,
create and manage a customer account,
consult legal and contractual information,
access return, privacy, and payment policies.
JEREM PHYSICAL STORES
JEREM has several physical stores.
For any questions regarding an online purchase, customers are invited to primarily contact JEREM customer service by email.
Store contact details and opening hours are available on the Our stores page.
CONTACT BY POST
For any written request, you can also contact us by post at the following address:
TOO FASHION – JEREM Customer Service
91 boulevard Pereire
75017 Paris
France
