General terms of sale

GENERALE TERMS OF SALE

Thank you for reading carefully the General Terms of Sale before have an order on www.jerem.com. Some pages of the website and orders on www.jerem.com are subject to the application of these Terms.

For additional information, you can contact Customer Service at the following number: +33 (0)1 44 52 19 06.
Our consultants are available from Monday to Friday from 10am to 12:30pm and from 2pm to 5pm.

ARTICLE 1 - IDENTIFICATION OF THE SELLER

The TOO FASHION company operates JEREM and TOO FASHION brands
RCS Paris B 432 278 596
91 Boulevard Pereire - 75017 Paris - FRANCE
Siret : 43227859600015
TVA : FR23 432278596
Phone : +33 (0)1 44 52 19 06
contact@jerem.com

The TOO FASHION company operates JEREM and TOO FASHION brands and qui market the following products for men: Suits, jackets, pants, parkas and jackets, Shirts, Sweaters, Jackets, Leather, Jeans, Ties, Socks, T-Shirts, Belts, Accessories...

ARTICLE 2 - PRICES AND CONDITIONS OF VALIDITY

Services Shop Online www.jerem.com are offered in Metropolitan France (including Corsica), Germany, Belgium, Netherlands, Luxembourg, Italy, Spain, Austria, Ireland, Portugal, United Kingdom, Bulgaria, Cyprus, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Slovakia, Slovenia, Sweden - in French and English.

Prices for products sold on www.jerem.com are indicated by article and reference and are inclusive of all taxes (VAT). The prices are always displayed without the shipping, the costumer is informed of the amount of shipping when ordering.

The indicated price during order and on the confirmation order is the final price. Jerem Shop online reserves the right to change prices at any time.

During the order, customers are encouraged to ensure that the price of products correspond to the price on the update Eshop page and not on an outdated page that they have accessed with a web search mode called “cached page”.

The data provided by the Customer and recorded by www.jerem.com when ordering constitute evidence of. After validation of the order by the Customer, JEREM send an email confirmation to the customer to notify him that the order has been registered.

The price of purchased products is payable in full on the day of the order by the Customer, Shop Online JEREM will not be required to make delivery of the Goods if the price has not been paid in full (including shipping). The ownership of products is transferred to the Customer on payment of the full price. The transfer of risk of loss and damage of products will be made upon delivery and receipt by the Customer.

Shipping fees are listed on the online Boutique www.jerem.com and expressed all inclusive. These fees are paid by the Customer and are charged in addition to the sale price of products. The Customer will be informed before the final registration of the order of shipping, and payment is required at the client for the full amount of the purchase.

Internet connection charges are the responsibility of the customer.
The products sold on www.jerem.com are offered within the limits of available stocks.

If ordered becomes unavailable after placing the order, the JEREM customer service inform the customer by email or by mail. The order will be automatically canceled and the customer immediately refunded.

ARTICLE 3 - SECRURE PAYMENT

The payment of the customer's purchases made by credit card: Visa and Mastercard.

In reference to the Article L. 132-2 of the Monetary and Financial Code, given the commitment to pay using a credit card is irrevocable. By communicating his credit card number and informations, the customer authorizes the company "TOO FASHION" to charge his credit card for the total payment of the order (shipping included). The customer's credit card is charged at the payment confirmation of the order. The customer confirms that he is the owner of the credit card. He communicates in a secure environment: the sixteen-digit number, expiry date and the CVV number on the back of his credit card.

The company "TOO FASHION" reserves its right to check the personal data provided by the customer and to adopt the measures it deems necessary (request for evidence and/or cancellation of the order) to verify that the person whose account bank is charged is the one that has placed the order and avoid any fraudulent use of credit card numbers on its Online Store.

The ordered products remain the property of the company "TOO FASHION" until full payment of the order.

Ogone is the only one, through his secure area, to have knowledge of bank customer informations. These informations are never transmitted to the Jerem online shop.

ARTICLE 4 - SHIPPING AND DELIVERY

During the order, the customer sees the choice of mode and place of delivery and the price. The customer can choose to be delivered to your home (or office, with a third party or its site) by Colissimo. In all cases, the place of delivery shall be located in Metropolitan France (including Corsica), Germany, Belgium, Netherlands, Luxembourg, Italy, Spain, Austria, Ireland, Portugal, United Kingdom, Bulgaria, Cyprus, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Slovakia, Slovenia, Sweden

The order is delever with Colissimo at the address entered by the customer within a period ranging from 2 to 5 working days. When a parcel leaves the warehouse of the company "TOO FASHION" the customer receives an email from Jerem with a shipping confirmation and the tracking number of the package.

If after 5 working days, the customer has no news of his order, he must contact the post office closest to the place of delivery. If neither the post office or the tracking system of Colissimo find the package, the customer must contact the company “ TOO FASHION” through the Customer Service. We will open a survey of the postal services.

The company "TOO FASHION" and the client must wait for the response time of the Post:
- If the parcel is found, it is sent to the client: the approval process then follows its normal course (or the parcel delivery notice).
- If the parcel is lost, the company TOO FASHION notifies the customer and encourages the return of packages (products and postage) immediately.

Are considered such as force majeure discharging TOO FASHION company from its obligation to deliver: war, riot, fire, flood, strikes, accidents, inability to obtain supplies.

The customer must check shipments and may refuse the package if it is seems to have been opened or damaged. If the customer receives the package and found items damaged, it must send complaints by registered letter with acknowledgment of receipt to the company “ TOO FASHION” within 3 working days after delivery.

As an electronic selling, no claim of any kind can be processed in our stores.

According to the Consumer Code, the company “TOO FASHION” gives to the customer a period of reflection. This is 7 days from delivery to return the purchase and the items ordered. (see RETURNS Tab)

ARTICLE 5 - RETURN POLICY

According to the Consumer Code, the company “TOO FASHION” gives to the customer a period of reflection. This is 7 days from delivery to return the purchase and the items ordered. (see RETURNS Tab)

However Jerem offers to the customers the ability to perform a return within 15 days for the items which doesn't fit.

They must be returned complete, in new condition (unworn) in their original packaging with their labels and accompanied by all possible accessory in perfect condition for resale. Items returned without slip return and/or don’t meet the conditions listed or are broken, damaged, soiled or damaged by the customer will not be refunded.

To return a product ordered, the JEREM online store recommends that customers subscribe toa package tracking option to avoid any inconvenience in the event of loss or theft of products during transport back.

The items received, will be controlled by us. The refund of the returned items will be made by crediting the credit card used for payment no later than 30 days after receipt of the return.

If the return is due to our error, shipping costs "go" and "return" that were paid by the customer will be reimbursed.

In all other cases, the cost of returning items is the responsibility of the customer.

If the customer returns the entire command during the statutory period of reflection of 14 days, shipping costs will be reimbursed. Jerem can not proceed with reimbursement of delivery when they were paid. No refund of fees will be made if the delivery was provided (ex : free shipping from 50 €)
Return costs remain the responsibility of the customer.

However, if the customer returns only part of the goods delivered within this period of 14 days, while shipping costs remain at his charge. Delivery fees will not be reimbursed by Online Shop JEREM insofar as the customer has received the delivery service for the retained items, delivery rates do not vary depending on the volume ordered.
Return costs remain the responsibility of the customer.

If the customer retains the Products offered they will be charged on their original price. An additional invoice will be published within 15 days of the return of other products and sent to the informed address.

In case of return of products beyond 15 days, the customer will not be refunded and will be informed that the products remain available to him at the warehouse for a period of 1 month. The customer can ask us to send again the products with the payment of shipping.

Note: Products purchased from the online store JEREM can be either a credit or an exchange by post.

For more information, complaint or question relating to the conditions of sale or articles of the conditions of sale, customers must contact the JEREM Customer Service at the following address:

Société TOO FASHION
Service Client JEREM
91 Boulevard Pereire
75017 Paris
Phone : +33 (0)1 44 52 19 06

Or by email at the following address: contact@jerem.com, stating the reference number and date of the order.

ARTICLE 6 - GUARANTEE AND LIABILITY

Items sold on www.jerem.com are subject to the guarantee conditions provided by law.

In case of compliance problème, the customer will be refunded the ordered item within 7 days of the request.

These provisions do not deprive the customer of the right of withdrawal provided for in Article 5.

The responsibility of society TOO FASHION not be engaged:
- In case of breach of contractual obligations because of a fortuitous event or force majeure.
- In case of substantial differences between the pictures, texts and illustrations of items on the online store JEREM and items ordered.

ARTICLE 7 - CONFIDENTIALITY AND INTELLECTUAL PROPERTY RIGHTS

Confidentiality

The company "TOO FASHION" manages an electronic file, which lists the personal data of customers. When ordering a new customer, the database is enriched with information from the customer, in order to better meet their expectations and facilitate JEREM Services.

When creating or consulting their accounts on the Internet, customers agree to receive offers from the company "TOO FASHION".

This database has been the subject of a declaration in accordance with the Law "French Data Processing and Civil Liberties" of 6 January 1978, amended by the Act of 6 August 2004.

If the customer agrees to provide personal individual data, then it has the individual right of access, removal and correction provided by law and will be able to delete information about him, by making a written request to the company "JEREM" at the following address:

Société TOO FASHION
Service Client JEREM
91 Boulevard Pereire
75017 Paris

By registering on our site, the customer agrees to receive offers and informative letters. At any time, you may request to be removed from the mailing list by writing to us at the following email address: contact@jerem.com www.jerem.com uses "cookies." A cookie is a file stored on the hard disk of the client computer to enhance and personalize the service is rendered by the company TOO FASHION. The customer retains the option to refuse cookies by configuring their browser.

Intellectual property rights

The brand "JEREM" and the trademark "TOO FASHION", illustrations, logos and slogans, drawings and models on-line store are and remain the exclusive property of "TOO FASHION". Any total or partial reproduction, without the express consent of the company TOO FASHION, is strictly prohibited under articles L 335-2 and L 335-3 of the Code of Intellectual Property and constitutes a forgery and a misdemeanor.

ARTICLE 8 - APPLICABLE LAW

These general conditions of sale and the business relationship between TOO FASHION company and the customer are governed by French law. Any dispute relating to the business relationship between the TOO FASHION company and customer will be subject to the jurisdiction of the French courts.

ARTICLE 9 - MEDIATOR

In case of dispute consumption via the e-commerce site, consumers can appeal to a mediation service. This method of payment allows you to manage disputes between consumers and traders.

You can use the following service:

MEDICYS

TEL : 01 49 70 15 93

contact@medicys.FR